INDIANAPOLIS, Ind. – The first three months of the 2013-2014 winter heating season have led to gas deliveries in volumes that have not been seen for more than a decade.
Vectren’s 13,000-mile natural gas delivery infrastructure of gas pipelines and mains saw a total of more than 540 billion therms of natural gas flow to its 570,000 customers in central and southeastern Indiana during the months of November 2013 through January 2014, which is an all-time high.
“It goes without saying the bitter cold weather has forced furnaces to work harder, and a near 25 percent increase in season-over-season gas deliveries demonstrates just how cold this winter has been,” said Mike Roeder, president of Vectren Energy Delivery of Indiana – North.
The average residential gas customer has used more than 460 therms during this same three-month period versus about 370 therms last winter.
About 45 percent of the 460 therms was consumed in January 2014.
During its winter bill projections in October 2013, Vectren had forecasted the average customer – based on normal winter weather – would use 645 therms over the five-month heating season of November through March.
“With usage up this sharply, customers are seeing higher bills than last winter, and we encourage those that are challenged to pay to reach out to us for payment options,” added Roeder. “On a positive note, gas prices are much lower than those experienced in 2008 and 2009 when we saw record-high prices, which is helping ensure customers are not experiencing record-high energy bills this winter.”
Customers who need assistance managing costs should contact Vectren immediately at 1-800-227-1376.
Qualifying customers can set up a payment arrangement whereby they can pay the bill in smaller increments over a set period of time.
This is a free service with no interest charges. In addition,
Vectren can offer guidance on income-qualified energy assistance. Energy efficiency tips and resources can be found at Vectren.com/saveenergy.